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At Cast Covers, We Never Go On Sale and We’re Proud of This

It’s exhausting every time you look at your email inbox to find it filled yet again with sale offers. But not at Cast Covers. Despite the retail pressure, as a brand we are committed to never going on sale – ever – and we’d like to take a moment to explain why.

Integral to Cast Covers are the values of Authenticity and Kindness.

Authenticity to us means being transparent in what we communicate, our products do what we say they do and we are always looking for opportunities where we can improve.

Kindness to us means treating everyone with understanding and respect, from our staff to our customers and everyone in between.

With these values in mind, firstly, we want to ensure that we can offer ALL of our customers a consistent, fair price all year round. To do so, we design, manufacture and price our products to their true value and we do not price our products to go on sale. Besides guaranteeing fairness for ALL our customers, this also helps us ensure that we are a Living Wage Employer.

Secondly, we think that there is nothing more frustrating (in retail) than when you buy something and then see it on sale 2 weeks later! We don’t want our customers to feel that buyer’s remorse, we understand that when you need one of our products, you need it asap without waiting for a possible sale to occur, and so we keep our prices consistent for everyone, all year round.

Lastly, as a brand we refuse to compromise on quality, we only sell products we have thoroughly tested ourselves and we know that they will help make your recovery a little easier.  

We hope that this gives you some insight into who we are.  As always, we welcome any questions – please email us at sales@castcovers.co.nz

Customer Testimonials

We've helped thousands of people find relief while they are recuperating and we're an ACC approved vendor. 
Meet a few of our customers and see how Cast Covers has impacted their recovery:

'"We have just returned from a 2 week holiday in Rarotonga. Before we left our 8-year-old daughter fell off her scooter and broke both bones in her arm. This was a huge blow for us as our holiday was all booked and we were nearly packing to leave. I went online and google searched cast covers and thankfully you guys came up! I was absolutely blown away by how amazing this product was … no more plastic bags, yay !!! Our girl was able to enjoy the holiday just like the rest of us, even diving and jumping into the pool and snorkelling out in the lagoon for hours on end. We have just had her cast removed but will be holding onto this wee gem for the future, thanks so much!!!  I can’t stress enough how awesome your product is. Even after using it every day for 6 weeks in plaster it’s still in absolutely pristine condition." 

Jenna Sayer, Queenstown

" I would just like to congratulate you not only on the great service, but also the great product i.e. Waterproof Protector. My wife received hers yesterday, she has been suffering from an ulcer on the lower part of her leg which has required heavy bandaging twice a week for some time, and today had the first carefree shower that she has been able to have for many weeks. We will both be eternally grateful for this great product. Thank you so very much."

Neville & Dian Butler

"Just wanted to drop you a line to let you know how I am going with my evenup. 

I have been using it every day since going from a cast into a moonboot and honestly do not know what I would do without it! Although I am still uneven due to my moonboot having a particularly large sole to it, the evenup at least reduces the strain on my other Achilles’ tendon and my hips and back. 

I have been interested to observe that few physiotherapists are even aware these are available and are very impressed with the concept on seeing mine." 
                                                                          
Louise Manders

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100% Cast Cover Happiness Guarantee
happiness
At Cast Covers NZ we know you worry about ordering online.
But our 30-day Love Your Cast Cover Guarantee
means you don't have to worry if you change your mind.

Our goal is to help you, take care of you and anything we can do to help, we will.

If you have a problem, just reach out to our Cast Cover Happiness Team and we'll do what we can to help you get back to doing the things you love.

We absolutely believe in the quality of our products! However, we want to gently remind you that we can’t take responsibility for any damage that might happen during use, as how the product is handled is beyond our control. Thank you for understanding!

 

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